RETURN OR EXCHANGE
From the date of the order you will have 07 days to cancel your order, exchange or receive a refund. Once the goods are received at the warehouse then we can proceed with the refund,
made with the same payment method used to order the goods.
How to Return the unwanted purchased products from abdulhafizgroup.com?
Please contact us within 07 days of receiving the goods on the contact number provided on the online website. We can then recommend appropriate replacements or organize an exchange or issue a returns label for you to send the item back to us.
We can accept unwanted goods, Subject to following conditions:
- Items are in original condition
- Items are unused, unmarked and in original packaging
- Items must be in a re-saleable condition, dismantled if you receive item unassembled.
- Items is complete with original undamaged packaging.
- Items are re-packaged cautiously in the packaging material used to deliver
- We cannot accept returns on any items, which have been specially manufactured or ordered for you.
- We cannot accept responsibility for undelivered returned parcels, please obtain proof of posting and adequate insurance for loss or damage.
On your return we will credit the price paid for the products in full within 5-7days, there will be returns delivery charges applied which you will be accountable for, this amount will be deducted from the being amount refunded (unless if it’s damaged or defective)
How fast can I get my refund?
Refund will take between 5-7days from the date of the goods received at ours Warehouse.
Where can I get my Refund?
We will credit the refund to the same method of payment done for the goods were originally paid for.